Privacy policy
Craftoria Store Privacy Policy
Last Modified: August 28, 2024
1. Introduction
Craftoria.com (“Craftoria”) is dedicated to protecting your personal information and informing you about how we use your information. This privacy policy applies to your use of the Craftoria website and all other related services (collectively the “Site”). This Privacy Policy should be read in conjunction with the Terms of Service and is integrated into the Terms of Service. All capitalized proper nouns not defined in this Agreement will have the same definitions and meanings as defined by the Terms of Service. Please review this Privacy Policy periodically as we may revise it from time to time. If you do not agree with or accept our Privacy Policy in its entirety, you must not access or use the Site. If you use the Site following a change to the terms of this Privacy Policy you agree to accept the revised policies.
2. Information Collected
At Craftoria, we collect personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) from you. Personally identifiable information is information that can be used to identify you personally. Non-personally identifiable information is information that must be combined with other information to identify you personally.
Personally Identifiable Information Collected
You will not be required to provide us any information when you visit our Site. However, if you wish to contact us or if you wish to submit any User Content you may be required to submit your name, email, or additional contact information.
Non-Identifying Information
Whenever you use our website, we may collect Non-PII from you, such as your IP address, zip code, gender, browsing history, search history, and registration history, interactions with the Site, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider. We may also collect information including but not limited to postings you make on the public areas of our website, messages you send to us, and correspondence we receive from other members or third parties about your activities or postings.
3. Use of Your Information
Some of your information will be visible to us or other users of the Site to facilitate communication. We use various tracking mechanisms, including but not limited to, Facebook Meta Pixel, Google Ads Pixel, Google Analytics, Klaviyo, Wetracked.io, and Shopify to track the use of customers on our Site. We will never sell your information without your permission; however you agree that we may use your information in the following ways:
- To provide any services offered and to operate the Craftoria Site.
- To enhance or improve our users’ experiences.
- To contact you via email or other electronic communications where you have an inquiry.
- To notify you of additional Craftoria updates.
- To share your information with third-party partners or third parties hired by us to perform functions, market additional products and services, and provide services to us subject to the obligations consistent with this Privacy Policy and on the condition that the third parties use your information only on our behalf and pursuant to our instructions.
4. Accessing, Editing, and Removing Your Information
If you have any questions or wish to review, change, or access any of your information collected by us, please contact us at legal@craftoria.com. Additionally, if you wish to opt out of our data collection practices or would like us to remove any of your information from our databases, please contact us. After you have opted out, please be aware that we may keep inaccessible copies of your PII and Non-PII subject to our data retention policies.
5. Cookies and Tracking
We currently do not use cookies on our Site. We may start using cookies on our Site at a later date, though.
6. Third Party Access to Your Information
Although you are entering into an Agreement with Craftoria to disclose your information to us, we do use third-party individuals and organizations to assist us, including contractors, web hosts, and others to allow you to access the Site.
Throughout the course of our provision of our services to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.
7. Law Enforcement
You agree that we may disclose your information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated US laws, the terms of our Terms of Service or our Privacy Policy, or if we believe that a third party is at risk of bodily or economic harm. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, where your actions violate any US laws or any other country having jurisdiction over us, our Site, or our Terms of Service. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or federal authorities, as required.
8. Opt Out of Commercial, Non-Commercial Communications and Do Not Track
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying Craftoria that you no longer wish to receive these communications and we will endeavor to promptly remove you from our mailing list or communications once we have received that request. We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at support@craftoria.com.
9. Third Parties
Craftoria or other users may post links to third-party websites on Site, which may include information that we have no control over. When accessing a third-party site through our Site, you acknowledge that you are aware that these third-party websites are not screened for privacy or security issues by us.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. Craftoria bears no responsibility for the information collected or used by any advertiser or third-party website. You must review their electronic agreements and privacy policies to understand how their information collection practices work.
10. Security Measures
We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
11. Your California Privacy Rights
Craftoria permits residents of the State of California to use its Site, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us at legal@craftoria.com with any questions.
12. Age Compliance
We intend to fully comply with American and international laws respecting children’s privacy including The Children’s Online Privacy Protection Act (“COPPA”). Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 and using our Site, please stop immediately and do not submit any information to us. In the event that you become aware that we have inadvertently collected any information from users under the age of 18, please contact us immediately at legal@craftoria.com.
13. International Transfer
Your information may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. PII and Non-PII that is submitted to Craftoria will be collected, processed, stored, disclosed, and disposed of in accordance with applicable U.S. law and this policy. If you are a non-U.S. user, you acknowledge and agree that Craftoria may collect and use your Information and disclose it to other entities outside your resident jurisdiction. In addition, such information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for information that is available in other countries.
14. Merger and Acquisition
In the event that Craftoria is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.
15. Amendments
Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you. You must agree to the amendments as a condition of your continued use of our Site. If you do not agree, you must immediately cease using our Site and notify us of your refusal to agree by e-mailing us at legal@craftoria.com.
16. Information
If you have any questions or require additional information related to our information collection practices, please contact us at support@craftoria.com.